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Articles tagged with #system-design
“Let’s split it into agents” has become the AI equivalent of “let’s make it a microservice.” Sometimes the boundary is useful. Sometimes it only creates more state, more coordination, and a harder fai
The first version of an agent usually has one place for context: the prompt. The user request goes in. Conversation history goes in. Tool results, preferences, account details, retrieved documents, an
My triage agent extracted a refund request and its order reference. The refund specialist said the reference was missing. The escalation agent then opened a generic support ticket. All three runs comp
Most AI agents wait for a user to ask something. A proactive agent starts with an event instead. A deadline approaches. A price changes. A document is updated. The system notices that something might